Saturday, March 26, 2011

Michael Scott on Taking Chances

"What is the most important thing for a company? Is it the cash flow? Is it the inventory? Nuh-uh. It's the people. The people. My proudest moment here was not when I increased profits by 17% or when I cut expenses without losing a single employee. No, no, no, no, no. It was a young Guatemalan guy. First job in the country, barely spoke English. He came to me, and said, "Mr. Scott, would you be the godfather of my child?" Wow. Wow. Didn't work out in the end. We had to let him go. He sucked." - Michael Scott

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You shouldn't judge a book by its cover, and you shouldn't judge a person based solely on their skills. Michael Scott took a chance with the young Guatemalan guy. And yes, this was a bad move, but at least he gave the young guy a chance.

Also, Michael ended up being the godfather of the man's child. So that's the main benefit of giving chances to unskilled people. You may end up firing them, and they may hate you forever, but at least you'll be forever linked by a child. It's kind of like a bad marriage.

How many godchildren do you have?

Friday, March 25, 2011

Michael Scott on how to encourage employees

"If Dwight fails, then that is strike two, and good for me for, ah, for giving him a second chance. And if he succeeds, then, you know, no one will be prouder than I am. I groomed him. I made him what he is today. Unless he fails, and we've talked about that already." - Michael Scott
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It's always good to give people second chances when they mess up. If they succeed, then you'll take the credit. You were the merciful one, you were their Mr. Myagi, their Yoda or more aptly put, their Michael Scott.

Of course, if your Dwight fails, then he's in trouble. That's strike two. You know, like that songs says, "Cause it's one, two...two strikes you're out..." You can't tolerate that kind of failure in your workplace. The only known remedy is to shun that person for three years. Ironically, I learned that from Dwight K. Schrute.

Thursday, March 24, 2011

Michael Scott on Coffee in the Office

Hi there. Welcome to a series of things that Michael Gary Scott has taught me. Yes, the main character from The Office.

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"Coffee is the great incentivizer in the office. It's a drug. It is quite literally a drug that speeds people up. It's not the only drug that speeds people up. You hear stories about Dunder Mifflin in the eighties before everybody knew how bad cocaine was. Guh. Man, did they move paper!" - Michael Scott

I'm Cuban by birth, so my veins are filled with sugar and coffee. Oh, and also with hatred for Communism. CafĂ© con leche, or coffee and milk is something that I'm used to drinking. Granted, I haven't had that awesome combination of substances in a bit, but I still love it.

I'm also used to having a "Colada," which is a shot of coffee. Of course, such shot of coffee is sweet. Cubans take their coffee sweet. I'm not a big fan of American coffee because it just tastes like boiling water to me. Sorry, honey, but you know that I love my sugar. Also honey, you are my sugar.

So what have I learned from Michael Scott? Well, it's a good idea to keep coffee around in the workplace. If someones' productivity is slowing down because they are tired, then some coffee, Cuban or American, will most certainly wake them up. You can also just splash their faces with coffee. It'll wake them up for sure.

Has Michael Scott taught you anything?

FAIL

Okay, so the big idea won't be happening soon. Sorry, I know the whole world was anxiously expecting to read this. I'm really busy right now. I'm writing so many things at the same time and the big idea was only going to add stress to my life. I didn't need that. But don't worry, sometime soon I plan on retaking those plans.

For now, you'll be happy to know that I'll be writing on here more regularly.